Fingerprinting & Coronavirus Update August 19, 2020

Fingerprinting~ Covid19 Update & Office Hours

Our office is open for all fingerprinting needs. This includes our valuable clients, walk-ins and our new clients. Unfortunately like everyone else we are still adjusting to a shorter work day with a temporary change in hours of operation due to the Covid19.  Please be at our office no later than 2:45 p.m. as our office is still closing at 3:00 p.m. and Friday hours are still suspended until further notice. We are hoping to offer Friday hours in October. Check back for dates. Please read & understand the following information as there have been many changes and temporary adjustments made. See our new office hours & days of operation listed below.

If you are a teacher in need of your background check or your 5 year FBI renewal do not hesitate calling us for an appointment. It is crucial that these background checks are done correctly, on time and sent to the Ohio Department of Education. 

Thank you for your support and understanding. 

Our office reopened on Monday, May 18, 2020. Our office hours will continue starting at 9:00 a.m. and closing at at 3:00 p.m. Monday through Thursday.  We close for lunch from 12 noon-1:00 p.m. We hope to add Friday back to our schedule by the end of October. This depends on Covid19 statistics. Please check our website for changes or call our office.  We are taking small and much needed steps in our return to work.

We are having those that need printed to “check in by phone” once they arrive at our office. This goes for those that have an appointment and for walk-ins.  Once you arrive have your waiver completed then call us at 330-788-9945 to let us know that you have arrived.  We will call you when it’s your turn to be printed. Stay onsite-do not leave or you will lose your spot.  For now the office will only be open to and accessed by approved Administrative Staff and 1 client at a time to be fingerprinted.  This means that you must stay in your vehicle until we call you, the door will be locked otherwise.  We have made some crucial adjustments and we ask that everyone cooperate when visiting our location.

You must have your own mask with you and wear a mask upon entering-no exceptions. You will be asked to sanitize your hands and have your temperature taken upon arrival.  All cell phones must be shut off at the door. We ask that you have your waiver filled out which can be found on our website. No children allowed in the building and anyone with you must remain outside in their vehicle. This is for health reasons as we are striving to keep our office sanitized and as safe as possible for you as well as our employees. 

You must know where your results are going and your codes needed. Have the “send to” address written down as well as your BCI/FBI codes. Call your employer to get the codes needed as you cannot be printed without this information. Our goal is to get you in and out as quickly as possible and without hesitation. We will be limited on time spent with those that are hard to print. *If you have had trouble in the past please start conditioning with Corn Huskers Lotion right away. Hard to print individuals will be asked to return if we cannot get your prints.

If you are ill you will not be allowed in the building and will be asked to return. We know how crucial these background checks are but first and foremost is protecting the health & safety of our employees and other visitors.

For our fingerprinting clients please call our office to make an appointment. All others are also encouraged to make an appointment.  Fingerprinting hours are listed below. Keep in mind that they will be changing & eventually adding Friday back towards the end of October.  If we are not in, our lines are answered 24 hours.  Leave your name, phone number and the reason you’re calling and someone will return your call. We are hoping to remain open unless additional orders are put forth by the state or government.  If you have questions in regards to your background check results please call BCII as they are the only ones that will be able to answer your questions.

Temporary Office Hours

Monday through Thursday-9:00 a.m.-3:00 p.m.

CLOSED FRIDAY- until further notice

We are hoping to be back to 5 days a week late October

 Fingerprinting Information

*Fast, professional, knowledgeable service                                                  *New client sign up (billed account) is available-call to set up your acct.
*Convenient, handicap accessible-No steps
*Front door parking, relaxed atmosphere      

  • Walk-ins are always welcome or make an appointment
  • Ink printing must be scheduled in advance during this time
  • You are in and out within 10 minutes-no waiting in line!
    Ink Print Cards – State and Federal cards available.  An appointment needed for ink printing; call ahead.  We do not sell ink print cards. We do have cards available, Federal FD258 and State issued.
  • We always have same day service available-walk-in’s welcome
  • Payment by cash, major credit cards, business checks and debit cards
  • Experienced with the Ohio Department of Educations policies and procedures. Let us know what you need-BCI/FBI and (direct send to ODE) We fingerprint for many school districts, all counties and school members welcome
  • We offer printing for all state boards, nursing, students, teachers, bus drivers, volunteers, churches and daycare’s, camps, Ohio lottery, Dept. of Public safety(security guards, PI/SG), Dealer Licensing, Dept. of Insurance and more
  • We specialize in hard to print applicants. We recommend that you start using Corn Huskers lotion 1 week in advance of your appointment.
  • Convenient client billing available. Call for details and to set up your account today.
  • Our Mobile is available. Please call for details.

Thank you for understanding and for being patient. We are all in this together. For questions in regards to Covid19.  Please visit  There you will find answers to some of your questions.

Thank you and stay healthy!  Terri, Larry and Staff   August 19, 2020

Additional Services: Tri-State Investigations is proud to offer a variety of professional services which include Security Guard Services, Fingerprinting, and Private Investigations. Whether you’re a local employer who needs routine electronic fingerprinting, Security Guard services or a  Licensed Private Investigator we are here for you. We are currently hiring security officers. Please phone our office at 330-788-9945

Our Core Services     

  • Electronic BCI/FBI & Ink Fingerprinting
  • Security Guard Services-armed/unarmed
  • Guard service for schools, nursing homes, retail, restaurant’s, mills and plants, garage and parking decks, residential house sitting, parties, funerals, vacations. We provide security for all types of businesses long or short term.
  • Traffic control and vehicle patrol
  • Private Investigations including insurance, Workers Compensation cases
  • Loss Prevention & employee related issues
  • Missing Persons, background checks

Tri-State Investigations has been providing quality services since 1983. We are locally owned and operated by Larry Davis and Terri Hempstead who are proud to be part of the small business community.  We are a 24-hour operation with a convenient location on Southern Blvd. here in Boardman Ohio.  Call us today at 330-788-9945.